Information
Welcome to our FAQs page. Here you'll find answers to common questions about our fabrics, services, and policies. We aim to provide clear and helpful information to assist you with your fabric selections and purchases.
Frequently asked questions
What makes your fabrics special?
At My Fabric Stash, we offer rescued textiles back into the NZ sewing and craft community at great prices.
What should a beginner consider when choosing fabric?
If you're new to sewing or quilting, we recommend choosing by colour and fabric type to start.
Start with a simple project pattern and use colour and pattern to make it stand out by style.
Are there any super popular fabrics right now?
Our customers are currently loving unique and out of print fabrics, quality quilting cottons, and retro and vintage textile finds.
How can I stay updated on new arrivals and special offers?
Follow us on social media for the latest news and exclusive deals.
How can I find a specific type of fabric?
Use our search filters to narrow down your options by fabric type, color, pattern, and more.
Do you ship internationally?
Currently, we only ship within New Zealand.
We use PTP Couriers with tracking and signature included.
What payment methods do you accept?
We accept major credit cards and secure payment options using Stripe and also accept direct bank transfer.
You will receive an invoice to review before payment.
Can I return fabric if it's not what I expected?
Yes, you can return fabric for a store credit or refund. You will need to pay return shipping costs as the goods need to be assessed. Please ask questions if you are unsure of what you are buying, before you purchase. We are here to help! A change of mind will not constitute a refund.
Still have questions?
If you couldn't find the answer you were looking for, don't hesitate to reach out. We're here to help!